MHA FPX 5020 Assessment 5 NCHL Leadership Self-Assessment, Reflection, and Personal Development Plan

Competency

Rating (1-9)

Situation

Task

Action

Result (1-5)

Outcome Rating (1-5)

Accountability: Confront performance problems

Baseline = 4
Current = 7

In capstone project, found deficits in medication reconciliation adherence of nursing personnel.

Intervention in cases where medication reconciliation is not done in accordance with the policy without discouraging colleagues.

Had individual meetings with employees on a regular basis, gave productive feedback, offered supplementary training materials, and set performance standards.

5

4

Achievement Orientation: Set and work to meet challenging goals

Baseline = 5
Current = 8

Dedicated to finishing full data analysis capstone project in 10-week period working on a full-time basis.

Successfully complete all five capstone assessments in due time with high-quality and evidence-based recommendations.

Planned project schedule in detail with weekly reports, allocated particular study time, used time management software.

4

5

Change Leadership: Challenge status quo

Baseline = 3
Current = 7

Determined that existing medication handoff process was not standardized and resulted in the presence of 39.1% discrepancy rate.

Recommend evidence-based interventions to enhance medication reconciliation activities to minimise errors.

Carried out the literature review, examined the results of various studies, worked out the recommendations on the pharmacist-led interventions and standardized protocols.

4

5

Collaboration: Encourage others

Baseline = 5
Current = 8

Collaborated with members of interdisciplinary team in literature review and data analysis stages of capstone.

Encourage teamwork in terms of medication safety among nurses, pharmacists and physicians.

Guided dialogues with medical workers, included different points of view, recognized team input.

5

4

Financial Skills: Evaluate financial analyses and investments

Baseline = 4
Current = 6

Cost implications of medication error analyzed in terms of length of stay in hospital and healthcare spending.

Assess cost implications of medication errors and cost-efficiency of suggested strategies.

Studied WHO statistics estimating the world cost at $42 billion per year, computed the possible savings in case of error reduction.

5

4

Impact and Influence: Use indirect influence

Baseline = 4
Current = 7

Had to enlist medication reconciliation recommendation buy-in among various stakeholder groups.

Awareness of proposed interventions without having official control over them.

Evidence-based data used, references to trustful source, proved cost-benefit analysis, recommendations in accordance with organizational priorities.

3

4

Information Seeking: Conduct research to maintain knowledge

Baseline = 5
Current = 8

Necessary existing information about medication reconciliation best practices to include in capstone literature review.

Name and summarize 12 or more reputable, peer-reviewed sources within the last 3 years.

Systematic database searches, assessed the credibility of sources, summarized the essential results, synthesized materials.

4

5

Initiative: Take action on long-term opportunities

Baseline = 4
Current = 7

Known to have to acquire skills in the area of healthcare quality improvement and patient safety.

Earn MHA degree in order to develop career prospects in healthcare leadership and administration.

Participated in MHA program, had steady academic performance, capstone project on healthcare issue of practical concern.

5

5

Innovative Thinking: Apply “tried and true” concepts or trends

Baseline = 4
Current = 7

Delved into how the known models of medication reconciliation can be modified to minimize errors.

Translated WHO High5s medication reconciliation model and SBAR communication protocol to local context.

Evidence based, frameworks researched, successful implementation strategies found, altered recommendations to meet organizational needs.

5

4

Interpersonal Understanding: Commit to understand others

Baseline = 5
Current = 7

Qualitative research analyzed in terms of perceptions of medication reconciliation roles and barriers by nurses.

Gather insights of various healthcare practitioners on medication reconciliation roles.

Latimer study on nurse perspectives reviewed qualitative data, which has been regarded as barriers such as inadequate training.

5

4

Organizational Awareness: Adapt actions to climate and culture

Baseline = 4
Current = 7

Known that the implementation of medication reconciliation needs organization-culture and interprofessional dynamics to be taken into account.

Formulate recommendations taking into consideration organizational preparedness and professional association.

Implemented gradual implementation plan, strong emphasis on supportive leadership, solved the problem of weekend staffing.

4

4

Performance Measurement: Monitor a “scorecard” of quantitative and qualitative measures

Baseline = 4
Current = 8

Had to determine measures of medication reconciliation effectiveness and improvement.

Determine the right quantitative indicators to measure medication safety and the accuracy of medication reconciliation.

Chosen specific measures: percentage of accidental discrepancies, compliance with protocols, percentage of staff trained.

5

5

Process Management & Organizational Design: Benchmark best processes and practices

Baseline = 3
Current = 7

Researched the best practices in medication reconciliation in various health care environments and nations.

Compare Ethiopian, Jordanian, and Australian medication reconciliation procedures.

Examined three sets of data of various healthcare systems, determined the common success factors, benchmarked the performance rates.

3

4

Project Management: Provide project oversight and sponsorship

Baseline = 4
Current = 8

Supervised capstone project that has numerous evaluations, data analysis, literature review, and presentation.

Coordination of all project components, project timeline, quality assurance, compliance with academic standards.

Developed project plan with milestones, weekly progress follow-ups, time budgeted each element, and presented all the work on schedule.

4

5

Self-Confidence: Take on challenges

Baseline = 5
Current = 8

Completing a complicated capstone project based on the analysis of a complex healthcare issue that needed critical analytical and presentation abilities.

Conduct thorough rigorous data analysis project even with minimal background training in formal research methodology.

Attacked project in a systematic manner, consulted when necessary, continued despite difficulties, believed in learning capability.

5

5

Self-Development: Pursue long-term personal development

Baseline = 5
Current = 8

Will engage in lifelong learning throughout the MHA program and beyond to be updated in the field of healthcare leadership.

Grow healthcare leadership capacities by pursuing academic courses, putting them into practice and reflecting on them.

Engaged in coursework, all program assessments completed, engaged in other learning on patient safety.

4

5

Strategic Orientation: Conduct environmental scanning

Baseline = 3
Current = 7

Assessed external influences on medication safety such as WHO programs, Joint Commission regulations, and international tendencies.

Determine external pressures and trends that will affect medication reconciliation practice and patient safety priorities.

WHO Medication Without Harm initiative that was reviewed, AHRQ guidelines, reviewed the global medication errors statistics.

4

4

Team Leadership: Demonstrate leadership

Baseline = 4
Current = 7

Led capstone project that involves research, analysis, and communication of findings to the various audiences through coordination.

Lead through successful management of projects and interaction with stakeholders and recommendations based on evidence.

Research was structured and systematic, prepared understandable presentations, presented research results, and recommended practical solutions.

4

5

Communication Skills: Communicate in a clear, logical, and grammatical manner

Baseline = 6
Current = 8

Written capstone assessment and video presentation with the need to use clear and professional and APA-like communication.

Effectively convey complicated healthcare information, analysis, and suggestions to academic and professional audiences.

Written reports were well structured, data visualizations prepared, professional presentation materials prepared.

3

5